Emergency Preparedness / Health and Safety / Business Continuity Management

Business Resilience Specialist is What Do We Do

Are you or your organisation prepared?

Sometimes it does us a power of good to remind ourselves that we live… where two tectonic plates meet, in a somewhat lonely stretch of windswept ocean just above the roaring forties. If you want drama – you’ve come to the right place.

Hon. Geoffrey Palmer (1989)

As we are very aware in New Zealand disasters can and will continue to occur anywhere and at any time.

Examples:

  • Natural disasters – earthquakes, adverse weather events, tornadoes, volcanoes, tsunamis, other
  • Infectious disease outbreaks, Pandemics, chemical spills, intentional acts – active shooter, industrial action.

Emergency events not only threatens our environment, critical infrastructures, public safety, the economy but most importantly it affects our resilience as a community and how we respond to such events and continue to respond with repeated events.

 

Dare you to take a look?!

Solutions we offer

Emergency Preparedness

Training

Business Continuity

Health & Safety

Emergency Planning and Preparedness

Emergency preparedness is ‘fluid’ always changing depending on the event/s. Therefore, it is imperative our planning and training is continually re-evaluated adapting to the organisation’s requirements aligning to the governmental and legislative requirements aligning to the 4 R’s of emergency management.

  • Empowering and equipping people by enhancing resilience prior to adverse events
  • Emergency operations planning and continuity of service planning for business, schools, medical centres
  • Exercises and scenarios- training people involved in response and emergency planning to enable their organisation’s ability to manage anything that compromises business as usual
  • All Hazards Emergency Management Planning

Failing to prepare, is preparing to fail.

Benjamin Franklin

Training

Training is often the most overlooked component of emergency preparedness therefore to invest in training will enhance the incident management team during response minimising stress and optimising in how the response is managed.

CIMS (Coordinated Incident Management System 3rd Ed) is an invaluable incident management tool to equip and empower those in managing emergency response situations and/or events that disrupt business as usual within organisations.

CIMS is being used extensively across both governmental and non-governmental organisations.

We offer in house training modified and adapted to the requirements of your organisation, aligning to the natural hazards within your area.

  • Coordinated Incident Management System (CIMS 3rd Edition) training (Level 2 NZQA 17279)
  • Emergency Operations Centre establishment and processes

EOC (emergency operations centre) training

  • Individual function training (example: operations, logistics, incident control etc)

Exercises and scenarios – Tabletop through to full scale exercise design, facilitation & evaluation. Debriefs- (hot & cold)

Exercises and scenarios provide the realistic opportunity to test organisational plans/policies which incorporate the human elements during an emergency response situation.

Exercises/scenarios gives people the opportunity along with empowering them to be able to respond and work collaboratively with reviewing what works and what doesn’t work within the organisation’s plans. They also provide the opportunity to enhance and provide the further development required post exercise/scenario.

Business Continuity Management

Business continuity increases organisational resilience which contributes to higher corporate performance. Resilience is widely defined as the ability of an organisation to absorb, respond to and recover from disruptions. Building resilience is important for individuals, families and our communities. Resilience is something we all need to understand, lead and be.

Business continuity management provides the framework to fully understand how value is created and maintained within an organisation along with establishing the direct relationship to the dependencies and vulnerabilities inherent to the delivery of that value.

Business Impact Analysis (BIA) is a systematic process that determines and evaluates the potential effects of an interruption to critical business functions as a result of a natural disaster/emergency, major IT/power outage, pandemic that compromises staff’s ability to work. The BIA report will document the potential impacts resulting from the disruption to business operations and functions, prioritising the order of events for restoration of the business focusing on the greatest operational and financial impacts to be restored first.

Business Disruptions Examples:

  • Physical damage to a building/s
  • Restricted access to a site or building -could be due to an adverse weather event (flooding), natural disaster (roading access compromised), within cordoned area
  • Utility Outage (electricity, water)
  • Loss or damage to information technology (including cyber terrorism)
  • Absenteeism of critical/essential employees (pandemic)
  • Damage or breakdown of critical machinery, systems
  • Interruption to supply chain

Business Continuity Planning Workshops – Interactive workshops tailored to your business or organisation to plan for the ‘unexpected’.

  • Identify the specific actions needed to prepare your business to cope during disruptions
  • Address ways your business or organisation’s critical functions can recover within critical time frames
  • What are your stakeholder expectations and/or service level agreements following disruption?
  • What are the reputational implications or financial impact on your business following disruptive events?

We support you in the development of your Business Continuity Plans by working with you to identify the vulnerabilities within your business and to develop your plans to enhance the resiliency through testing and exercising these plans.

Please click the contact tab and fill out your details so we can contact you to discuss planning a workshop for your organisation.

 

The question often asked is ‘What is the difference between business continuity and emergency management’?

Business continuity and emergency management work effectively together when the organisation is committed to planning and regular reviewing of plans/policies. Emergency management is part of the incident management plan within the business continuity program. Therefore, both components are required to complement and enhance the business continuity framework.

  • Providing advice and guidance on how Business Continuity Management can be achieved within your organisation
  • Building resilience through risk security management, emergency management, and robust business continuity management
  • Understanding the processes that enable you to build resilience within your organisation
  • Understanding the concepts of business impact analysis and being able to embed the business continuity management awareness through training, exercising and review
  • Helping your organisation with the ‘what if’ questions:
    • Loss of premises
    • Loss of staff
    • Loss of reputation
    • Loss of technology
  • Being able to change culture

Health & Safety Compliance

  • Creating and implementing Health & Safety Systems and Plans to align to your requirements and relevant legislation
  • ICAM accident investigation & prevention
  • Health & Safety Audits
    • Gap analysis and action plans

Our philosophy of safety is that people are the most valuable asset and resource, therefore they should be able to return home the same way they went to work earlier that day. No phase of any business is more important that personal safety.

Safety is an integral part of everyone’s job.

Our clients, management and employees are all personally responsible for demonstrating safety leadership, providing a safe working environment along with promoting safety as a core value.

Core safety Values:

  • All (if not most) accidents are preventable
  • All injuries are preventable
  • Work safety should be a condition of employment
  • Training employees to work safety is essential
  • Illness/injury prevention has not only a direct impact on the employee’s moral, psychosocial and physical being but also on the employer productivity, company earnings and potentially company image
  • By recognising and fostering safe behaviours, creates a greater understanding of the organisational policies, philosophy and practices